Our warranty is not complicated. Mission Spec products are covered under a 100% Limited Lifetime Warranty against manufacturer defect. If your product is in need of service please use the Contact Form and let us know.
We will stand by our product and repair/replace it if necessary.
What does our warranty NOT cover?
- Any intentional damage/mutilation to the product
- Purposefully destroying the item.
- Modifying which results in the product not being able to operate as intended.
- Act of God/nature.
- House/department/barracks burns down.
- Shredded by your dog.
- Melted as the result of a meteor strike.
- etc.
The bottom line is that we want you to use our gear and we want it to work for you. If you are having an issue please let us know and we will do whatever we can to help you. Please use the contact form if you have an issue or concern.
Refund Policy
All Mission Spec products are sold as-is (covered under our Limited Lifetime Warranty). However, if you have an issue or did not understand the intent of a Mission Spec product please contact us and let us know. We will do everything we can to work with you.
Transaction Currency
All transactions will be completed in US Dollar (USD).
Shipping
All ordered items will be shipped as quickly as possible. It is sometimes unavoidable that a backorder on certain item(s) will occur. In that case Mission Spec will ship orders in the order at which it was received. Economy level shipping will always be the least expensive shipping option that Mission Spec has access too. Ground level shipping does not guarantee a certain shipping provider however it will utilize a trackable delivery service. International level of shipping is handled on a case by case basis. International customers (outside of the United States) should click on ‘International Sales’ at the top navbar for more information.